Last Updated: March 03, 2025
Welcome to Ultrateq, an e-commerce store registered in South Africa. These Terms and Conditions (“T&Cs”) govern your use of our website www.ultrateq.co.za and purchases made through it. By accessing or shopping with us, you agree to these T&Cs. If you do not agree, please refrain from using our services.
- About Us
Ultrateq is a private company registered in South Africa (Registration No: 2025/170913/07).
Contact us at info@ultrateq.co.za for inquiries or support. - Use of Our Website
● Eligibility: You must be 18 or older to place orders unless supervised by a legal guardian.
● Prohibited Actions: You may not use our site for unlawful purposes (e.g., fraud, hacking).
● Intellectual Property: All content (e.g., logos, images) is owned by or licensed to Ultrateq and protected by South African law. Unauthorized use is prohibited. - Ordering and Payment
● Order Acceptance: Orders are subject to stock availability and payment confirmation. A contract forms upon email confirmation or dispatch.
● Pricing: Prices are in ZAR, inclusive of VAT. Additional taxes or costs (e.g., customs duties) apply if imposed post-order.
● Payment Terms:
○ Payfast: Debit/Credit Card or Instant EFT, processed immediately at checkout.
○ Buy Now Pay Later: Mobicred and Payflex options available, subject to their terms and credit approval. Payments deferred as per their schedules.
● Security: Payments are processed via secure Payfast systems meeting ECTA standards. Mobicred and Payflex transactions are secured per their respective platforms. - Shipping and Delivery
Refer to our Shipping and Delivery Policy. Delivery dates are estimates only. Ultrateq is not liable for courier delays beyond our control. - Returns, Refunds, and Warranties
Refer to our Returns and Refunds Policy and Warranty Policy. Your CPA rights (e.g., 6-month implied warranty, 7-day cooling-off period) are preserved. Refunds for Mobicred/Payflex purchases are credited to the respective account, subject to their terms. - Privacy and Data Protection
We comply with POPIA. Your personal information is processed lawfully and securely. See our Privacy Policy for details. By ordering, you consent to Ultrateq sharing necessary data with Payfast, Mobicred, and Payflex for order processing and payment. - Limitation of Liability
Ultrateq is not liable for indirect or consequential losses (e.g., lost profits) except where prohibited by law (e.g., CPA Section 61 for defective goods causing harm) or due to our gross negligence. Liability is limited to the purchase price of goods unless gross negligence is proven. - Dispute Resolution
Disputes will be addressed informally via info@ultrateq.co.za . If unresolved, mediation or arbitration in South Africa may follow under the Arbitration Act, No. 42 of 1965. CPA rights to consumer bodies remain intact. - Changes to Terms
We may update these T&Cs, with changes posted here. Continued use constitutes acceptance. Significant changes will be notified via email or site notice. - Governing law
We comply with POPIA. Your personal information is processed lawfully and securely. See our Privacy Policy for details. By ordering, you consent to Ultrateq sharing necessary data with Payfast, Mobicred, and Payflex for order processing and payment. - Contact Us
Reach us at info@ultrateq.co.za